F.A.Q.s:

I want to upload my images to a real estate website, can you supply them in the correct format?

Yes. We are familiar with the image requirements of major real estate websites including reiwa.com and realestate.com.au, and we supply all images ready to be uploaded.


Can you supply images at different sizes for other websites?

Absolutely. Let us know your preferred dimensions, or send us a link to the website you will be uploading to and we will make sure they are optimised to suit.


What is the turnaround time for delivery of the images?

Residential: We will have your real estate images to you within 24 hours of shoot completion.

Commercial: Turnaround will depend on the size and nature of the commercial project, but in general we like to allow one week to ensure that post production is not rushed. That being said, we are always happy to accommodate a tight turnaround when we can.


I'm in a hurry. Can I have my images any sooner?

If you are in a rush to have your images as soon as possible, please let us know and we can discuss an express process. Depending on the requirements, this may attract an additional fee, in which case we will discuss this with you beforehand.


I need the photographs provided for use in a print publication. Can you do this?

Yes, we certainly can.

Residential: For an additional fee, we can prepare the images to the specifications dictated by the publication. If you provide us with an appropriate contact, we are happy to discuss specifications directly with the publication if this would be preferable.

Commercial: The intended use of the images will be discussed at the time of quoting to ensure that any additional image preparation is included in your quote.


How long do you keep my files for?

We keep images archived for 3 months after we supply you with your download link. Supplied download links are valid for 6 days, so it is important that the files are downloaded within 6 days, saved and backed-up safely.